Hôtel Le Donjon - Cœur de La Cité Médiévale | Carcassonne | France

2 Rue Du Comte Roger, La Cité, 11000 Carcassonne, France

➤ Hôtel Le Donjon - Cœur de La Cité Médiévale | Aude

Set in Carcassonne, 49 km from Termes Chateau, Hôtel Le Donjon - Cœur de La Cité Médiévale offers accommodation with a garden, private parking, a terrace and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can make use of a bar.

The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. At Hôtel Le Donjon - Cœur de La Cité Médiévale all rooms have bed linen and towels.

A buffet breakfast is available every morning at the accommodation.

Popular points of interest near Hôtel Le Donjon - Cœur de La Cité Médiévale include Comtal Castle, Memorial House (Maison des Memoires) and Carcassonne Cathedral. The nearest airport is Carcassonne Airport, 6 km from the hotel.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap


Room choices in Hôtel Le Donjon

Hôtel Le Donjon Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer
Bedroom Linen, Wardrobe or closet
Outdoors Outdoor furniture, Terrace, Garden
Kitchen Electric kettle
Room Amenities Socket near the bed, Clothes rack
Activities Tour or class about local culture Additional charge
Living Area Desk
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Wine/champagne Additional charge, Breakfast in the room, Bar, Minibar, Restaurant
Parking Private parking is possible at a location nearby (reservation is not possible) and costs € 22 per day., Electric vehicle charging station, Accessible parking
Reception services Invoice provided, Luggage storage, Express check-in/check-out, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Pet bowls, Air conditioning, Non-smoking throughout, Wake-up service, Heating, Soundproofing, Carpeted, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Iron, Room service
Languages spoken English, Spanish, French

Hôtel Le Donjon Terms and Conditions

Check-in From 16:00
Check-out From 06:30 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed. Charges may be applicable.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Hôtel Le Donjon - Cœur de La Cité Médiévale accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

The address of the car park is:

32 Chemin des Ourtets, 11000, Carcassonne.

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel Le Donjon - Cœur de La Cité Médiévale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Hôtel Le Donjon - Cœur de La Cité Médiévale

Best Western Plus Le Donjon

Best Western Plus Le Donjon - Cœur de La Cité Médiévale

Best Western Le Donjon - Cœur de La Cité Médiévale

Best Western Le Donjon

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Is WiFi available at Hôtel Le Donjon?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hôtel Le Donjon?

Private parking is possible at a location nearby (reservation is not possible) and costs € 22 per day., Electric vehicle charging station, Accessible parking

What are the outdoor activities at Hôtel Le Donjon

Outdoor furniture, Terrace, Garden

What languages are spoken at Hôtel Le Donjon?

English, Spanish, French

What are the general services offered at Hôtel Le Donjon?

Pet bowls, Air conditioning, Non-smoking throughout, Wake-up service, Heating, Soundproofing, Carpeted, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Iron, Room service

Are pets allowed at Hôtel Le Donjon?

Pets are allowed. Charges may be applicable.

What is the check-in time at Hôtel Le Donjon?

From 16:00

What is the check-out time at Hôtel Le Donjon?

From 06:30 to 12:00

100% real reviews of Hôtel Le Donjon

If you have any questions regarding the facilities or services provided at Hôtel Le Donjon, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Hôtel Le Donjon
Some slight improvements required to improve welcome
Fantastic location and lift from car parking area, which is outside city walls. Pleasing building and decor.
Garmin satnav couldn’t locate car park and ideally there should be better directions or clearer signposting. Not the most enthusiastic receptionist and despite the building the welcome area felt a little inhospitable (rather nondescript bar could have had something to do with it).
9,0
Purpose of trip: Leisure trip
What was the highlight of Hôtel Le Donjon
A great place to stay right in the centre of Carcassonne cite!
Great having breakfast outside, the coffee was delicious and friendly staff! A great location right next door to the Chez Christine.
Nothing.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hôtel Le Donjon
I would love to come
Location overlooking the bustling cite streets. Loved the beautiful garden out the back of the hotel.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hôtel Le Donjon
My Family had the best time in Carcassonne! Please go you will love it especially with kids!
We stayed inside a walled city! It was awesome! The staff was excellent. We spoke only a tiny bit of French and they were very gracious switching to English. In the morning I wake up early and I ran into a staff member who helped me find a cup of coffee. They did not have to do that! Fantastic! My kids loved the hotel. The Garden area was just like the pictures. Beautiful
Ok - loved it but there were some small things just to be aware of. Parking is outside the castle - totally fine -infact the staff there was great - but I think there should have been a little clearer in the description were it was and how it operated. The Garden room we stayed in… it is a great hotel, the walk up view very impressive,the walk to the back thru the gardens was beautiful .. the outside of the rooms with the sitting area and big doors was tremendous… but the inside room was … just ok… it was solid… no problems but you are kind of expecting something fantastic with everything else and it is just fine. A little remodel/redecoration and it would be a 10/10. Hoping this is not critical just feedback. Loved our stay. Would stay again. I recommend this hotel strongly.


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